What customers tell friends that marketers miss

June 20, 2026

What customers tell friends that marketers miss

The most important step before writing a marketing headline is understanding what drives your customer. Across all the performance marketing campaigns I’ve optimized for travel, retail, construction, medical, and health brands, the same pattern holds. Get to know the customer first, and the results follow. In today’s automated media environment, ad platforms now handle most

Read the full article

Published by martech.org

What customers tell friends that marketers miss | The Gradient