Salesforce adds observability to Agentforce, aiming to boost AI performance and trust

Salesforce is expanding the capabilities of its Agentforce 360 Platform with new observability tools designed to give organizations real-time visibility into AI agent performance. The update, announced today, aims to help companies scale their use of AI agents with greater confidence, transparency, and control. As AI-powered agents assume more customer-facing and operational roles, the need

Read the full article

Published by martech.org