Lloyds expects over £100m in value from AI

Generative AI delivered £50m of value for Lloyds Banking Group in 2025, with the firm predicting it will create more than £100m in additional value this year. The company rolled out more than 50 AI use cases last year, focused on areas such as enhancing customer interactions and query resolutions, as well as providing support

Read the full article

Published by marketingweek.com