Google’s AI Overviews Cut Clicks Without Satisfaction Gain: Report

A randomized field experiment finds Google’s AI Overviews reduce organic clicks to external websites by 38% on queries where they appear, while self-reported search satisfaction stays nearly unchanged when the summaries are removed. The working paper by researchers at the Indian School of Business and Carnegie Mellon University was posted to SSRN this month. Authors

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Published by searchenginejournal.com