AI and empathy define the next era of marketing systems

April 6, 2026

AI and empathy define the next era of marketing systems

There’s a flood coming. A downpour of noise — more content, more channels, more AI-generated everything, moving faster than most teams can keep up with. Somewhere in that volume, your customers are quietly drowning — overwhelmed, underserved, and one bad experience away from choosing someone else. You’ve probably felt it on your team, too. Another

Read the full article

Published by martech.org

AI and empathy define the next era of marketing systems | The Gradient