60% of shoppers expect to use AI agents in the next 12 months

MarTechCharts regularly highlights data of interest to marketers and marketing operations professionals. Agentic AI is rapidly changing the face and feel of shopping for both retailers and consumers, according to a report on agentic commerce from management consultancy firm Kearney. The report, “Agentic Commerce: From Brand Loyalty to Bot Logic,” found 73% of consumers are

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Published by martech.org