1 In 4 Conversations Now Seek Information

September 16, 2025

1 In 4 Conversations Now Seek Information

New research from OpenAI and Harvard finds that “Seeking Information” messages now account for 24% of ChatGPT conversations, up from 14% a year earlier. This is an NBER working paper (not peer-reviewed), based on consumer ChatGPT plans only, and the study used privacy-preserving methods where no human read user messages. The working paper analyzes a

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Published by searchenginejournal.com

1 In 4 Conversations Now Seek Information | The Gradient